Authenticator 1password



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Microsoft is testing out a new password-management feature in its Authenticator app, which makes the former even more useful as a one-stop shop for all of your account-related information. Get an authenticator app. Although 1Password can be used to store one-time passwords for other.

Important

This content is intended for users. If you're an administrator, you can find more information about how to set up and manage your Azure Active Directory (Azure AD) environment in the administrative documentation for Azure Active Directory.

If you're having issues signing in to your account, see When you can't sign in to your Microsoft account for help. Also, you can get more info about what to do when you receive the “That Microsoft account doesn't exist” message when you try to sign in to your Microsoft account.

The Microsoft Authenticator app helps you sign in to your accounts if you use two-factor verification. Two-factor verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised. Two-factor verification uses a second factor like your phone to make it harder for other people to break in to your account. You can use the Microsoft Authenticator app in multiple ways, including:

  • Two-factor verification. The standard verification method, where one of the factors is your password. After you sign in using your username and password, you can either approve a notification or enter a provided verification code.

  • Phone sign-in. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN.

  • Code generation. As a code generator for any other accounts that support authenticator apps.

Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards.

Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. For more information, see Add your work or school account.

Download and install the app

Install the latest version of the Microsoft Authenticator app, based on your operating system:

  • Google Android. On your Android device, go to Google Play to download and install the Microsoft Authenticator app.

  • Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app.

Important

If you're not currently on your mobile device, you can still get the Microsoft Authenticator app by sending yourself a download link from the Microsoft Authenticator page.

Next steps

After you download and install the app, check out the Authenticator app overview to learn more. For more setup options, see:

  • Authenticator app. Download and use an authenticator app to get either an approval notification or a randomly generated approval code for two-step verification or password reset. For step-by-step instructions about how to set up and use the Microsoft Authenticator app, see Set up security info to use an authenticator app.

  • Mobile device text. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), see Set up security info to use text messaging (SMS).

  • Mobile device or work phone call. Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.

  • Security key. Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.

  • Email address. Enter your work or school email address to get an email for password reset. This option isn't available for two-step verification. For step-by-step instructions about how to set up your email, see Set up security info to use email.

  • Security questions. Answer some security questions created by your administrator for your organization. This option is only available for password reset and not for two-step verification. For step-by-step instructions about how to set up your security questions, see the Set up security info to use security questions article.

Use your Secret Key to sign in to your 1Password account on a new device or web browser.

Help

Do I have a Secret Key?

You have a Secret Key if you have a 1Password membership, or if you belong to a family or team account.

1password Mfa

If you purchased a standalone license for 1Password, then you don’t have a Secret Key, and you don’t need to sign in when you open the app.

Locate your Secret Key or Setup Code:

Find your Secret Key on 1Password.com

You can find your Secret Key and Setup Code in your 1Password account on the web. Use a browser you’ve used to sign in to your account before, like the browser you used to create your account.

Authenticator App 1password

Google
  1. Sign in to your 1Password account.
  2. Click your name in the top right and choose Get the Apps to see your Setup Code.

To view your Secret Key, click “Can’t scan your Setup Code? Sign in manually.”

Important

You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days. To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit.

Find your Secret Key in the 1Password apps

You can find your Secret Key and Setup Code in the 1Password app on any device where you’re already signed in to your account.

Mac

  1. Open and unlock 1Password.
  2. Choose 1Password > Preferences.
  3. Click the Accounts icon, then select your account.
  4. Click your Secret Key to copy it. Or click “Set up other devices” to see your Setup Code.

Windows

  1. Open and unlock 1Password.
  2. Choose Accounts and select your account.
  3. Select your Secret Key > Copy to copy it. Or select “Set up other devices” to see your Setup Code.

iOS

  1. Open and unlock 1Password.
  2. Tap Settings > 1Password Accounts.
  3. Tap your account, then tap your Secret Key and choose Copy. Or tap Set Up Other Devices to see your Setup Code.

Android

  1. Open and unlock 1Password.
  2. Tap Settings > “1Password accounts”.
  3. Tap your account, then tap your Secret Key and choose Copy. Or tap “Set up other devices” to see your Setup Code.

Find your Secret Key in your Emergency Kit

You can find your Secret Key and Setup Code in your Emergency Kit, which you downloaded if you created your account on 1Password.com.

If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”.

Get more help

Your Secret Key is your secret. It protects your account together with your Master Password, which only you know. We don’t have a copy of your Secret Key or any way to recover or reset it for you. To find your Secret Key, you’ll need one of the following:

Authenticator 1password app
  • the 1Password app on any device where you’re already signed in to your account
  • a browser you’ve used to sign in to your account before
  • your Emergency Kit

If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account.

If you’ve lost access to a device, learn how to regenerate your Secret Key.

If you still can’t find your Secret Key, contact 1Password Support.

Learn more